Shipping Policy

We ship worldwide

Provide correct shipping address.

Please make sure that you provide us a correct Shipping Address for all deliveries and that your delivery information is up to date and complete, before you checkout.

We rely on the information that you provide and will not be responsible for incorrect address. In case of the incorrect address the additional re shipping cost will apply. 

Damaged, Stollen, or Partially Stollen Packages

Please be advised that our shipping department takes pictures of all of the orders being shipped in order to protect our organization.

a) Damaged Packages

Please understand that all of the packages we dispatch are always in new condition, well packed and cannot be damaged under normal circumstances. We cannot be responsible if the carrier delivers a package that has been damaged. That is the direct responsibility of the carrier and you will need to contact the carrier with pictures and description of the damage caused. Please have your Tracking Number handy and make sure that you look at the Tracking Info we sent in order to know which carrier to contact. Our website sends automatic email with your Tracking Number and if you do not see that email in your inbox, please check your Spam and Promotions Folders. 

b) Stollen Packages

Unfortunately, we cannot be responsible for any stollen packages. Customers are encouraged to make their delivery set up secure and safe for the carriers to drop off packages. This can include secure delivery boxes or arrangement where there cannot be any kind of theft performed. We are not in a direct control of your delivery set up, therefore will not be replacing stollen packages.  

c) Partially Stollen Packages

We take extra steps to document and take pictures of our dispatching shipments' items in order to protect us from theft. Unfortunately, we cannot take a responsibility for any Partially Stollen Packages (packages whose items might have been stollen) either during or after the delivery, since it is out of our direct control.  The customer needs to take the responsibility of providing a secured space where packages can be delivered and not be a subject to theft. 

Timing (Domestic and International)

Depending upon the contents of your order, and the custom nature of our work, please understand that it may take up to 3-4 business days to prepare your order for an in stock items. However, we do try our best to ship most of our packages even sooner when possible.

For Domestic Shipments within USA, once the package is prepared as stated above it normally takes anywhere from 3-5 business days for the package to reach you, depending upon your location, which may vary around Holidays or unusual weather conditions.

For International Shipments outside of USA, it may normally take 10-14 business days, but since this is not in our direct control we can not guarantee this delivery time, due to many circumstances that are out of our direct control. Additionally there may be custom's circumstances that can influence the timing of the delivery, and YES cannot be responsible for any of these circumstances. 

When it comes to Expedited International Shipments, again we cannot guarantee any time frame delivery due to many circumstances that are never in our direct control. 

The Breath of Health-Molecular Hydrogen Breathing unit, usually takes 10-14 business days to reach you anywhere in the world, however in certain circumstances it may take up to three weeks. Please inquire if on a time schedule.  

Please understand that all the orders are made and fulfilled in the order they are received, however if you need the shipment to be rushed contact us at: techsupport@youthteternalsupreme.com to discuss the possibilities, before you commit to your purchase. 

If you have already placed an order and need to change the shipping into an Express Shipment, you are welcome to inquire with us at: techsupport@youtheternalsupreme.com  and see if it's possible for the shipment to reach you in your desired timing.

Additional Expedited Shipping Charge will apply and the additional $20 Rush Order Processing Fee, in order to place your order first in line. 

Please provide your order number, full name, and state your exact needs.

We will do our best to assist you.

It usually takes 3-5 business days to receive your order within the USA and 10-14 days on most of the International orders provided that all goes well and that your package is not held in Customs for any reason, which is not in our direct control, and YES will not be responsible for. 

International Shipping Pricing and Customs

We utilize the Fixed International Shipping and Handling Rates for all countries. However, there are several countries that do not always end up within our Fixed Shipping Rates. Therefore, all the orders placed from the following countries below will be a subject to an additional shipping cost if applicable.

This means that if you have placed an order from the following countries below, you will receive an additional Shipping Charge, via Direct Email Invoice that will reflect the additional charge. As of now this applies to: Africa, Lithuania, Qatar and Mexico (we can not ship any liquids to Mexico, sorry). If purchasing from any of these four countries, you are welcome to inquire about the current shipping cost prior to placing your order at: techsupport@youtheternalsupreme.com, but if you have already placed an order we will contact you for the Additional Shipping Charges. 

Some countries require that you pick up your package at your local post office, and there could be an additional Custom Charge that would apply before you pick up your package. Please understand that YES Company is not in control of this outcome, and can not request the delivery to your home directly if your Local Postal Service Provider requires you to pick up the package.

YES Company is not responsible for any delays, lost packages, damaged packages and any possible additional Custom Costs and Fees. We are not responsible for Custom Inspected packages that may have been opened or damaged in any way or form, since this is not in our direct control. Please understand that this is beyond our reach and therefore we are unable to refund or replace such packages. 

Please understand that these above circumstances and rules of Customs are not in our direct control, and although we will do our best to help you in every way needed, we will not endure any financial cost responsibilities for the circumstances that are out of our direct control. Our items are made with time and finance investment that are of a custom nature, and therefore we will not be incurring any additional costs, due to any of the above, and not limited to the above circumstances.  

Tracking your Package

YES Company provides Tracking Info email with every package that we send. Please refer to that email for Tracking of your Package. The Tracking # is found under the map and by clicking on the actual Tracking Number you will receive the current updates.

YES Company is not responsible for any lost, stollen, damaged, misplaced or abandoned packages and this is a sole responsibility of the customer. 

Thank you kindly for your support as we heal this world together one package at the time, and may God Bless your package of wellness on its way to you!